Amazon Kindle is an amazing and exciting gadget for millions of bookworms across the world. It has ruled over the world for e-reading and every book lover also wants to keep Kindle with them. The portable tablet is an Amazon product designed to read books anywhere and anytime, with no restrictions and disturbance at all. The reading enthusiasts find Kindle convenient as they can continue reading their books anywhere they want.
Some users were reporting that Kindle was working well, but suddenly there was a problem occurred while connecting it to the computer. The inability to connect with a PC is delaying the work and ruining the joy of reading books. Connecting the Kindle to a computer allows the user to transfer the files like e-books, music, video, and photos. But, the computer is not showing Kindle’s icon which indicates that the computer is unable to recognize it.
While facing such an issue, you can try to update the computer to the latest operating system. But still, the problem persists that Kindle is not connecting with the computer system. It seems impossible to cure the problem, but you don’t need to panic anymore. There are some workarounds which can be followed to resolve the issue occurring while connecting devices. Let’s see the methods used to troubleshoot the problem.
While connecting Kindle to PC, if the computer is not recognizing the device then it could be hardware or a software problem.
It is not necessary that the software of either or both of the devices is faulty. The mode of connection could be the reason to occur a problem. You need to check the USB cable if properly. Look if the cable has a cut or connect it with other devices as well. If not working, then you will need a new USB cable.
Keep both the devices connected and shut down Kindle immediately. Long press the Power button for a while and wait until it shuts down. Again, press and hold the power button to turn Kindle on. Now check if the device is connected to the computer.
If the connection problem is occurring, then the chances for improper installation of Kindle are high. In that situation, you will need to install the device on your computer again.
- Open the run program in your system by pressing Windows key + R button.
- Now type dsevmgmt.msc and press Enter.
- The Device Manager window will open.
- Go to the Portable device and click to expand.
- Right click on it and select Update Driver.
- Now, select the Browse my computer for driver software option.
- Click the Let me pick from a list of available drivers on my computer.
- Select Portable device.
- Find MTP driver and uncheck Only Show compatible drivers.
- Restart your computer.
- Now your system should connect with Kindle.
Now, you can fix the problem that occurs while connecting your Kindle with the computer. Your computer should recognize the e-reader device without any problem, and you can transfer your media files from Kindle to the computer.
Emily Williams is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, Emily has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup